PEER · CRM · SOURCED PUBLIC FACTS

Salesforce (CRM)

Sourced public facts, grouped by the twelve letters, and a machine-check FOUND score. Facts are what the source says; the score is what our code could see.

Just the domain. No email, no login, usually under a minute.

FOUND Score v1.0 · read 4 Nov 2026 · Medium confidence
83of 100

Medium confidence: 59% of the points rest on evidence we read ourselves (the site, listing pages, awarders' lists, filings, X data, answer samples); the rest was found by live search or estimated, and is labelled so.

Change since the previous read: none. Read from public evidence; not a judgement of the company.

Last refreshed 4 Nov 2026. Stale after 14 days.

Size: >$1B revenue ($43.94B trailing twelve months to 2026-07-31; $41.52B in the fiscal year to 2026-01-31). SEC EDGAR, read 19 Oct 2026. A comparison group, not a score input.

Site: salesforce.com. Snapshots stored: 25. Nothing is overwritten; earlier snapshots stay.

FOUND machine-check score, letter by letter

Rank 3 of 20 · peers’ median 76.5 of 100

Salesforce ranks 3 of 20 scored companies. The peers' median is 76.5 and their range 61 to 87, all of 100. Not ranked, because no score is stored: Zoho. Peers are read at different times; each read date is on the peers table.

What Salesforce does well

  • Home page loads over HTTPS. The home page answered 200 over HTTPS.
  • Page speed hints. First byte in 100 ms, 104 KB over the wire, compressed (gzip).
  • AI crawler access (robots.txt). All 11 AI crawlers we test may fetch the home page.
  • Sitemap. A sitemap lists 83 addresses.
  • Title, description and headings. 6 of 7 basics are in place.
  • Readable text without scripts. 6346 words are in the home page HTML before any script runs.
  • Security or trust page, open without login. Found: Salesforce Compliance Page | Salesforce
  • Analyst or award pages on the site. The company's recognition pages mention: Gartner, Forrester, IDC, Magic Quadrant, recognised. Self-published, not verified.
  • Named on awarders' own lists. Salesforce is listed on: G2 Best Software Awards 2026 (review-based). Read on the awarder's page, not verified by a person.
  • Named on review-based award lists. Salesforce is listed on: G2 Best Software Awards 2026 (review-based).
  • Listed on review sites, with ratings. Salesforce has rated listings on 3 review sites: G2 4.4/5 from 27,575 reviews; Capterra 4.4/5 from 18,813 reviews; Gartner Peer Insights 4.4/5 from 2,028 reviews (as of 2026-10-19).

Gaps

  • llms.txt (Partly). llms.txt is present but does not start with a title line.
  • Structured data (schema.org JSON-LD) (Partly). Types found: Organization.
  • Analyst or award mentions (Partly). The home page mentions: IDC. Self-published, not verified.
  • Links to review sites (Not found). No link to G2, Trustpilot, Capterra or another review site on the home page.
  • security.txt (Not found). No security.txt at the standard address (answered 404).
  • Certifications named (Not found). No certification such as SOC 2 or ISO 27001 is named on the home page or the trust page.

Fix list for Salesforce: the 4 biggest gaps first

The parts of the score furthest below what the method lets them reach, worked out from the evidence shown on this page. Each says what to do and why it moves the score. “Up to” is the most the overall score could rise if that part reached full; it is not a forecast.

  1. Security and trust published · Distinctions

    8.3 of 25 points now · up to +3 overall

    Do this: Publish /.well-known/security.txt, a trust or security page, and name your certifications (for example SOC 2 or ISO 27001) on it.

    Why it moves the score: Security and trust published is worth 25 points of Distinctions, read on your site; each check that passes adds its share.

    Now: 33% of the security.txt, trust page and named certifications checks pass on the site. Checks to fix: security.txt (not found), Certifications named (not found).

    Draft it for me

    Draft: review and edit before you publish. Built from what we scanned, with each fact linked to where we read it; [square brackets] mark what only you know, and [needs proof] marks a claim you must back up before you publish it. Nothing is published or sent: you copy, edit and publish it yourself. We never write reviews or testimonials.

    • security.txt file
    • Trust and security page

    Loading the drafts…

  2. Content worth citing · Underdog Moves

    15 of 25 points now · up to +2 overall

    Do this: Add the kinds of pages others cite that you do not have yet: a blog or newsroom, customer stories, a partners page, docs or an academy, events or a community page.

    Why it moves the score: Content worth citing is worth 25 points of Underdog Moves: 5 points for each of the 5 kinds found on your site.

    Now: 3 of 5 kinds found: blog or newsroom, customer stories, partners, academy or docs, events or community.

    Draft it for me

    Draft: review and edit before you publish. Built from what we scanned, with each fact linked to where we read it; [square brackets] mark what only you know, and [needs proof] marks a claim you must back up before you publish it. Nothing is published or sent: you copy, edit and publish it yourself. We never write reviews or testimonials.

    • Outlines for the kinds of pages others cite
    • Customer story outline

    Loading the drafts…

  3. People talking about you · Opinions

    7.1 of 10 points now · up to +1 overall

    Do this: Give people something to repeat: original data, a customer result or a launch, shared where your buyers already talk.

    Why it moves the score: Posts by others naming you in the last 7 days are worth 10 points of Opinions, log-scaled.

    Now: 9,149 posts by others in 7 days (full at 300,000).

    Draft it for me

    Draft: review and edit before you publish. Built from what we scanned, with each fact linked to where we read it; [square brackets] mark what only you know, and [needs proof] marks a claim you must back up before you publish it. Nothing is published or sent: you copy, edit and publish it yourself. We never write reviews or testimonials.

    • Press or analyst pitch, aimed at the outlets AI answers cite
    • Four-week posting plan

    Loading the drafts…

  4. Awards and lists · Nods

    14.3 of 20 points now · up to +1 overall

    Do this: Enter one credible award or list whose awarder publishes the winners on its own site (review-based badges such as G2 or Gartner Peer Insights need reviews first).

    Why it moves the score: Awards and lists are worth 20 points of Nods, full at 5; a listing on the awarder’s own page counts fully.

    Now: 3 awards or lists (the publisher’s own page 1, another third party 0.8, the company’s own page 0.6; full at 5).

    Draft it for me

    Draft: review and edit before you publish. Built from what we scanned, with each fact linked to where we read it; [square brackets] mark what only you know, and [needs proof] marks a claim you must back up before you publish it. Nothing is published or sent: you copy, edit and publish it yourself. We never write reviews or testimonials.

    • Award entry worksheet

    Loading the drafts…

Get your improvement plan Free. A person reads this result and replies with a plan built on this list.

30-day plan for Salesforce

Four weekly steps. Your Start here choice comes first when selected; other steps follow points versus effort. Each step names the FOUND letters it moves. Re-score on day 30 to see what changed. Built from the fix list with no AI model. Put a name next to each step.

  1. Week 1 · days 1 to 7

    • Security and trust published · moves D (Distinctions) · low effort · up to +3 overall

      Publish /.well-known/security.txt, a trust or security page, and name your certifications (for example SOC 2 or ISO 27001) on it.

      On your site: you or your web team publish it after review.

      Drafts ready: security.txt file, Trust and security page

  2. Week 2 · days 8 to 14

    • Content worth citing · moves U (Underdog Moves) · medium effort · up to +2 overall

      Add the kinds of pages others cite that you do not have yet: a blog or newsroom, customer stories, a partners page, docs or an academy, events or a community page.

      On your site: you or your web team publish it after review.

      Drafts ready: Outlines for the kinds of pages others cite, Customer story outline

  3. Week 3 · days 15 to 21

  4. Week 4 · days 22 to 29

    • Awards and lists · moves N (Nods) · medium effort · up to +1 overall

      Enter one credible award or list whose awarder publishes the winners on its own site (review-based badges such as G2 or Gartner Peer Insights need reviews first).

      Off your site: you do this yourself. We only prepared drafts; we never post, send, review or enter anything for you.

      Drafts ready: Award entry worksheet

    • Check what is live

      Open each page and file you changed and check it is live on your site. Write down the date and address of everything published on or off your site, so the re-score can be checked against it.

  5. Day 30: re-score

    Run the FOUND Score again for salesforce.com and compare each letter. Re-score salesforce.com

    A score can move for reasons outside this plan, and answer engines change. It is not a forecast.

Optional. The calendar file is the reliable reminder.

Before and after

Looking for an earlier stored score…

The 17 machine checks, as stored
PassHome page loads over HTTPS. The home page answered 200 over HTTPS. Home page
PassPage speed hints. First byte in 100 ms, 104 KB over the wire, compressed (gzip). Home page
PassAI crawler access (robots.txt). All 11 AI crawlers we test may fetch the home page. robots.txt
PassSitemap. A sitemap lists 83 addresses. Sitemap
PassTitle, description and headings. 6 of 7 basics are in place. Home page source
PassReadable text without scripts. 6346 words are in the home page HTML before any script runs. Home page source
PassSecurity or trust page, open without login. Found: Salesforce Compliance Page | Salesforce Trust page
PassAnalyst or award pages on the site. The company's recognition pages mention: Gartner, Forrester, IDC, Magic Quadrant, recognised. Self-published, not verified. Page read
PassNamed on awarders' own lists. Salesforce is listed on: G2 Best Software Awards 2026 (review-based). Read on the awarder's page, not verified by a person. G2 Best Software Awards 2026 (review-based)
PassNamed on review-based award lists. Salesforce is listed on: G2 Best Software Awards 2026 (review-based). G2 Best Software Awards 2026 (review-based)
PassListed on review sites, with ratings. Salesforce has rated listings on 3 review sites: G2 4.4/5 from 27,575 reviews; Capterra 4.4/5 from 18,813 reviews; Gartner Peer Insights 4.4/5 from 2,028 reviews (as of 2026-10-19). G2 listing
Partlyllms.txt. llms.txt is present but does not start with a title line. llms.txt
PartlyStructured data (schema.org JSON-LD). Types found: Organization. Home page source
PartlyAnalyst or award mentions. The home page mentions: IDC. Self-published, not verified. Home page
Not foundsecurity.txt. No security.txt at the standard address (answered 404). security.txt
Not foundCertifications named. No certification such as SOC 2 or ISO 27001 is named on the home page or the trust page. Page read

Each check reads only the public home page and a few standard files, once, from one place, at the time shown. A check that could not run says so and is left out, not counted as zero. Read from https://www.salesforce.com, score method found-score-v1.0.

Re-runs the machine checks live. One refresh per company per hour.

Evidence at a glance

Evidence at a glance

The first few sourced facts of each kind. Every one links to the page it came from and the date it was read.

FOUND · O · Opinions

What customers and reviewers say 9 sourced

  • The listing as the page writes it (short extract) (g2-best-software-2026): are the software brands that came out on top this year: Salesforce Google HubSpot Rippling Gusto Not only did Salesforce rank #1 overall among global software companies, they also source, 19 Oct 2026
  • Where the name first appears on that page (short extract) (g2-best-software-2026): ese are the software brands that came out on top this year: Salesforce Google HubSpot Rippling Gusto Not only did Salesforce rank source, 19 Oct 2026
  • Listed as an entry or winner on the awarder’s list page we read (g2-best-software-2026): true source, 19 Oct 2026
Every O fact

FOUND · N · Nods

Analysts, awards and trusted names 12 sourced

  • The listing as the page writes it (short extract) (g2-best-software-2026): are the software brands that came out on top this year: Salesforce Google HubSpot Rippling Gusto Not only did Salesforce rank #1 overall among global software companies, they also source, 19 Oct 2026
  • Where the name first appears on that page (short extract) (g2-best-software-2026): ese are the software brands that came out on top this year: Salesforce Google HubSpot Rippling Gusto Not only did Salesforce rank source, 19 Oct 2026
  • Listed as an entry or winner on the awarder’s list page we read (g2-best-software-2026): true source, 19 Oct 2026
Every N fact

Press

Press coverage 5 sourced

  • Forbes: Bank Of America Flips Salesforce From Underperform To Buy After A 50% Rally source, 18 Oct 2026
  • NDTV and NDTV Profit: Salesforce Jumps 5% As Bank Of America Double-Upgrades Stock On AI Integration: Check Target Price source, 12 Oct 2026
  • Mint: Salesforce stock falls over 8% in 4 sessions despite $63 bn revenue target, but UBS raised outlook price - Here’s why source, 19 Sept 2026
Press and coverage card

Social

Social presence 2 sourced

  • @salesforce (official): 582,049 followers on X source, 19 Oct 2026
  • @Benioff (CEO): 6,372,107 followers on X source, 19 Oct 2026
Social standing card

Company facts

Size, market and filings 10 sourced

  • Revenue band (SEC filing): >$1B, trailing twelve months $43.94B source, 19 Oct 2026
  • Annual report, events passage: Although we maintain crisis management and disaster response plans, if such catastrophic events occur it could make it difficult or impossible for us to deliver our services to our customers or negatively impact demand… source, 19 Oct 2026
  • Annual report, events passage: Marketing programs consist of advertising, events, corporate communications, brand building and product marketing activities. source, 19 Oct 2026
All filing facts
Opinions and Nods evidence

Opinions and Nods evidence

Review sites (in the score, Opinions)

Searched 19 Oct 2026, each line tied by Google Search to the review site's own listing page. Our crawler then opens each listing page where the site allows it (robots.txt obeyed, no login, no bot check worked around): a rating read on the page counts in full and replaces the search figure; one only from search counts 0.9 and is marked “from search, page not read”. Business-software sites count fully; consumer sites such as Trustpilot count 0.4. Capterra, GetApp and Software Advice share one pool of reviews and count once. In this read the review part scored 37 of 50.

Review-site listings for Salesforce
SiteListingRatingReviewsAs ofRead on the pageWeightSource
G2Salesforce Sales Cloud4.4 of 527,57519 Oct 2026From search, page not read: The site refused our crawler (HTTP 403); not worked around.Business site, 1G2 listing
CapterraSalesforce Sales Cloud4.4 of 518,81319 Oct 2026From search, page not read: The site refused our crawler (HTTP 403); not worked around.Business site, 1 (Gartner Digital Markets, counts once)Capterra listing
Gartner Peer InsightsSalesforce4.4 of 52,02819 Oct 2026From search, page not read: The site refused our crawler (HTTP 403); not worked around.Business site, 1Gartner Peer Insights listing

16 Opinions and 56 Nods evidence items, each with its source, tier and date: see them all on the evidence page.

Press, coverage and social standing

Press, coverage and social standing

Press and coverage

  • 0 press releases or wire copies seen; no release to measure pickup against.
  • 26 earned stories, 7 in tier 1 outlets, 1 executive interviews or op-eds.
  • Release topics: none seen. Sentiment of earned stories (keyword-based): 9 positive, 14 neutral, 3 negative.

Top stories by quality

  1. India has ‘huge opportunity’ as Salesforce shifts to AI-first enterprise systems: CEO Benioff (Moneycontrol, 16 Sept 2026; quality 7.5 of 10)
  2. Salesforce to spend $300 million on Anthropic tokens in 2026: CEO Marc Benioff (The Economic Times, 18 May 2026; quality 7.5 of 10)
  3. Bank Of America Flips Salesforce From Underperform To Buy After A 50% Rally (Forbes, 18 Oct 2026; quality 6.3 of 10)

From Bing News RSS, read 19 Oct 2026. Recent items only, as Bing News returns them (mostly the last few weeks); twelve-month counts not read yet. Wire copy, the company’s own releases and sponsored content score 0. Headline, outlet, date and address only; we do not get past paywalls. Method: coverage quality. Not in the score.

Social standing

  • @salesforce (official account): 582,049 followers; 25 posts in the window, 10.9 average engagement.
  • @Benioff (Marc Benioff, CEO; executive voice, counts toward O): 6,372,107 followers; no posts returned for the window.
  • Brand chatter (counts toward N): 9,149 posts naming the company in 7 days, 12.2% share of voice among the peers. Sentiment of 25 sampled third-party posts (keyword-based): 3 positive, 21 neutral, 1 negative.

Most-engaged third-party posts

  1. @SalesforceDevs, 2026-10-14, 22 engagements: “🚀 Extend @Salesforce into new interfaces with AIforce, the live interface layer that brings the full power of Salesforce to wherever people…”
  2. @hotfixjobs, 2026-10-17, 11 engagements: “SpotOn is hiring an entry level engineer to build on Salesforce, no Salesforce experience required. $72,000-$85,000 base, fully remote. Apex…”
  3. @incountry, 2026-10-14, 3 engagements: “🚀 InCountry launches AI Implementation Agent to add data sovereignty to @salesforce ! Our new AI coding agent automates the implementation …”

From X API v2 through the X connector (public reads, no login), read 19 Oct 2026. Windows: own posts 2026-09-19 to 2026-10-19 (posts returned by X search; may be incomplete where the search index is shorter); mentions 2026-10-12 08:00 UTC to 2026-10-19 07:04 UTC (X recent counts). LinkedIn: Not read yet: LinkedIn follower counts need a login. YouTube: Not read yet: no YouTube channel address held per company. Not in the score.

Awards evidence in the score

Awards evidence in the score

  • Nods, Authority: Salesforce is listed on: G2 Best Software Awards 2026 (review-based). Read on the awarder's page, not verified by a person. (pass)
  • Opinions, Authenticity: Salesforce is listed on: G2 Best Software Awards 2026 (review-based). (pass)
  • The company’s own recognition pages: The company's recognition pages mention: Gartner, Forrester, IDC, Magic Quadrant, recognised. Self-published, not verified.
Every award list read for this company, newest read of each, with its source and date
Award listHow winners are pickedIn the scoreWhat the awarder’s page showsRead on
CRN Partner Program Guide 5-Star, security vendors 2026application-basedCountsNot found on the page read source19 Oct 2026
CRN Partner Program Guide 5-Star, software vendors 2026application-basedCountsNot found on the page read source19 Oct 2026
CRN Partner Program Guide 5-Star, networking vendors 2026application-basedCountsNot found on the page read source19 Oct 2026
CRN Tech Innovator Awards 2026application-basedCountsNot found on the page read source19 Oct 2026
CRN Channel Chiefs 2026editorial selectionNot counted: an award for a personNot found on the page read source19 Oct 2026
G2 Best Software Awards 2026review-basedCountsListed: “are the software brands that came out on top this year: Salesforce Google HubSpot Rippling Gusto Not only did Salesforce rank #1 overall amo” source19 Oct 2026
ANA B2 Awards winners 2026entry-basedCountsNot found on the page read source19 Oct 2026
Stevie Awards for Sales & Customer Service winners 2026entry-basedCountsNot found on the page read source19 Oct 2026
CMI Content Marketing Awards winners 2026entry-basedCountsNot found on the page read source19 Oct 2026
SIIA CODiE Awards winners 2026entry-basedCountsNot found on the page read source19 Oct 2026

A listing is read on the awarder’s own page and is not verified by a person, so it counts at most 1 of 5 for Authority (2 for Authenticity, review-based only). “Not found” may mean not seen: most programmes need an entry, and some pages are built by script. Not finding a company never lowers its score. How each programme works is on the awards page; the method is on the score page.

Facts by letter

Facts by letter

Taken from official pages and filings, each with its source and the date it was read. The full tables are on the evidence page.

What one answer engine said

What one answer engine said

Perplexity Sonar, asked category questions that do not name the company. One sample per question, at one time. A peer not named here was not named in this one answer; it is not a ranking and not a verified result. File: 2026-10-19-perplexity.json.

QuestionNamed in the answer
What are the best endpoint security platforms for a mid-size company? Name up to 8 vendors.no
Which vendors lead in zero trust and secure access service edge (SASE) for enterprises? Name up to 8.no
What are the best identity and access management vendors for a growing SaaS company? Name up to 8.no
Which vulnerability and exposure management tools should a security team shortlist? Name up to 8.no
What are the leading cloud observability and monitoring platforms? Name up to 8.no
Which cloud data platforms should a company consider for analytics? Name up to 8.no
What are the best CRM and marketing automation platforms for B2B marketing teams? Name up to 8.yes
Which vendors lead in network security firewalls for enterprises? Name up to 8.no
What are the best software team collaboration and work management tools? Name up to 8.no
Which cloud platforms are best for startups and small development teams? Name up to 8.no

Named in 1 of 10 answers. Not every question is about this company’s category, so “no” is expected for most.

Freshness and gaps

Freshness and gaps

Source groupLast refreshedStale afterState
Home page, robots.txt, llms.txt, sitemap, trust page and the FOUND machine checks4 Nov 202614 daysfresh
Partner, marketplace, academy, events, community, analyst, customer and trust pages4 Nov 202614 daysfresh
Winner and list pages of B2B and channel awards, checked for each company's name19 Oct 202660 daysfresh
SEC EDGAR filing list (10-K, 10-Q, 8-K, 20-F)19 Oct 2026120 daysfresh
Marketing passages in the latest annual report, read again only when a new one is filed19 Oct 2026120 daysfresh

Sources we could not read at last attempt

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