Question a definition or a result.
Corrections are a part of the product. They are not a support ticket. A standard that cannot be questioned is only doctrine.
- Wrong information about the company: category, product, place, capability or ownership.
- Public evidence that we should have found and did not.
- Prompts that do not suit the buying situation described.
- Comparisons that do not apply, or the wrong set of competitors.
- Conflicts of interest that were not disclosed.
- Scoring that does not follow the published rubric.
What a correction preserves
Accepting a correction does not erase what was said earlier. Both records are kept, and the newer one points to the decision that replaced the older.
- The original observation, unchanged.
- The evidence sent with the question.
- Who decided, and why.
- Any new score version and any change to the rubric.
A correction cannot be closed by the same agent that produced the disputed finding, unless a person has reviewed it.
How to submit one today
Peers are publicly scored. Email dsk@energyatit.com or use the improvement-plan request form. Include the company domain, page or result link, what is wrong and the evidence. A person reads the request. Use the same route to ask for early deletion of a saved result or removal of a visitor-saved company.
If you wish to question the standard itself, please do so against FOUND v0.1, its equal weights and its method for prompts are open to correction, if you bring evidence.